We want you to love your purchase. If you are not completely happy, please return your jewelry within 14 days of shipment for a full refund, less shipping charges. Jewelry must be returned in original, unused condition with tags attached.  Please contact High Strung! for a Return Authorization Number and further instructions. Please note that we cannot be responsible for jewelry damaged during return shipping. For your protection, we recommend that you ship your items via UPS or insured United States Postal Service in a sturdy box.